Mayor Victoria Woodards announced that the City of Tacoma Government will maintain the moratorium on utility disconnections until March 31, 2022. The March 31 date provides Tacoma Public Utilities’ (TPU) customers with advance notice so that TPU can provide assistance and access to resources which may help them make a plan for how to pay down past due balances and apply for available payment assistance before disconnections for nonpayment resume.
Tens of millions of dollars are still available through several relief funds and utility assistance programs, as well as payment plan options. You can find more information about available payment assistance programs on TPU’s website. If you need additional help, please contact TPU Customer Service team at 253-502-8600 or firstname.lastname@example.org and ask about your options.